Shipping policy

SHIPPING COST $

Our orders ship from our US Warehouse

WHEN WILL MY ORDER SHIP?

Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing takes 1-4 business days. Our carrier takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships.

All orders ship from San Francisco, USA 

HOW DO WE SHIP?

We offer a flat rate fee for both domestic and international packages. Based on what you have ordered our system will calculate which box we will be using for each item. 

If you have any questions please reach out to sympathybrand@gmail.com

We do not accept in person transactions. 

ESTIMATED SHIPPING TIME?

United States: 2-5 business days

CAN I TRACK MY ORDER?

Yes, you will receive a tracking link from our courier on your shipping confirmation email. If you have not received your tracking link, please reach out to sympathybrand@gmail.com